Showing posts with label dialog. Show all posts
Showing posts with label dialog. Show all posts

Thursday, July 12, 2007

English for Work

Well, it’s my job to think about you, and so I was thinking about you lately. The specific issue was English for the learner at work. A quick swoop through the Literacy Network library turned up a few books that may be helpful for job English. Job Survival Skills by Margaret Brewner, Wm. McMahon and Michael Roche might be a good start. It has dialogues, helpful vocabulary about what to wear, how to interact with coworkers who may be annoying you, and how to deal with phone calls. Many of these skills are taught with dialogs, which can be repeated many, many times. Repetition is good, as I always say. Repetition is gooood.

Day By Day by Steven Molinsky and Bill Bliss is similar to the familiar textbook Side By Side by the same authors. It teaches vocabulary and grammar using pictures and cloze exercises. Beginners might particularly like this book, since it helps them to deal with the first issues one deals with at work. It focuses more on skills for the specific area of work, but tutors could use it as a primary textbook for everyday grammar and vocabulary if they wanted to. This book is also available in the South Central Public Library system, which you can find by visiting www.linkcat.info.

Work-Wise by Contemporary Books publishers is subtitled “Tactics for Job Success.” It includes more information about getting a job, e.g. creating a resume, preparing for an interview, networking and filling out paperwork for taxes. It appeals a bit more to the advanced learner. Finally, tutors might enjoy Job Survival Skills by Brewner, McMahon and Roche. It’s a relatively basic level, matter-of-fact text with chapter titles like, ”Attendance (Sorry, Boss),” “Personal Grooming,” “The Telephone” and “Cooperation with Co-Workers.”

Tuesday, March 27, 2007

Is it dialog or dialogue? If you’re teaching phonics, I’d say go with the former. But that’s not important to today’s tip. In pre-service training I encourage tutors to try dialogs for their learners who are beginner to intermediate level speakers of English. Here is one that might prove very useful both in and out of your classes:

Learner: Hi. How are you?

Tutor: Fine, how are you?

Learner: Good, thanks. What’s your name?

Tutor: My name is [insert name] . What’s yours?

Learner: I’m ___________. What’s your last name?

Tutor: McGillicuddy.

Learner: How do you spell that?

Tutor: That’s a good question. M . . . C . . . G [and so on]

Here is another dialogue that I strongly recommend for tutors who want to make sure their learner knows how to confirm or cancel a lesson:

Tutor: [outgoing phone message] Hi, this is Tutor. I can’t come to the phone right now, so please leave a message. Thanks! [beeeep!]

Learner: Hello. This is _______ . I want to confirm that we have a lesson at
7:00 tonight in the library. See you soon!

—or, alternatively—

Learner: Hello. This is _______ . I have to cancel our lesson for tonight. The reason is that my car won’t start. Can you call me at ___ - ____ so we can make a new time? Thanks.

If you have a cell phone, bring it to the lesson and let the learner practice calling your home e-mail using a written dialog that prepares them for what your outgoing message sounds like. After they have mastered that one, try leaving a message at a different voice mail system, such as your work number or some third party.

Late Update:
This week's Favorite Tutor Award goes to Isa Dolski, who added her own dialog tips to the mix:

Isa's cell phone message (608-555-_____):
"Hi, you've reached Isa's phone. I'm not able to take your call right now so please leave a message and I'll call you back."

Your message:
"Hello, this is Jesus. I am sorry I cannot meet with you this week, but I will be there next week. See you then."

-Or-

Your message:

"Hello, this is Jesus. I wanted to let you know that I will be _____ minutes late today. I'll see you soon. Bye."


___________________________________

Person answering the phone: "Hello"?

You: "Hello, this is Jesus calling. May I please speak with Isa?"

Other Person: "Who?"

You: "I'm sorry, I think I may have called the wrong number. Can you please tell me what number this is?"

Other Person: "This is 555-____ ."

You: "Thank you, I'm sorry for the inconvenience."